Protection of personal data

Privacy and personal data

At Alpha, we respect your privacy. In order for you to access our products and services we sometimes need to collect and store personal data about you when you use our site (https://www.alpha.fr).

What do we collect?

The information you give us when creating a request for a quote or contact including your full name, your postal address, your email address and possibly your telephone number.

When you use this site, information about products, offers and information with which you interact may also be stored in a cookie and possibly linked with that of your user profile if it exists and you are logged in.

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How is this information used?

This information is only used to allow you to access our products and services in the easiest and most efficient way possible.
Statistics on your use of the site are also used to improve it as well as the services provided.

Who can I contact?

At Alpha, the data protection officer is Emmanuel Ferrand who can be reached at the following e-mail address:

Who is my information shared with?

All or part of your information may be shared with the computer systems of the following third parties for backup, statistical, delivery, payment or communication purposes:

• YMLP (last name, first name and email address only).
• Google (IP address only).

However, we take care to export only the minimum information required for the actions to be carried out and to respect the confidentiality of your data by our partners or service providers.

However, Alpha cannot be held responsible in the event of data leakage or theft in the computer systems of the third parties listed above.

How long is my data kept?

Your personal data is stored as long as you are registered as a customer on our site or as a recipient on our mailing list. The other data, generally transmitted during a request (contact, quote, support), are kept for a maximum of 24 months.

How can I withdraw my consent given to Alpha to store and process my personal data?

If you have previously given Alpha consent to store and process your personal data in accordance with the privacy policy, and want to remove it, you can send an email to the Data Protection Officer at the following address:
As a result, you will no longer be able to access the services on our site which require authentication.

How can I request that my personal data be corrected or deleted?

You can request the correction of your profile information by sending us a request by email. If you have any questions, or would like other data to be corrected or deleted, you can send an email to the data protection officer at the following address:

How can I request a copy of my personal data that has been collected?

You can request a copy of all personal data relating to you in accordance with this privacy policy. To do this, you can send an email to the Data Protection Officer at the following address: